You can only cancel an order if it hasn't been dispatched yet.

Check our cancellation policy for details.

For order changes, we only accept returns for damaged, defective, or incorrect items. The product must be unused and in its original condition. Anything bought on sale, as a bundle, or through a promo is non-returnable, unless damaged.

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Unless damaged or defective, the following items are not subject to returns:

• Made-to-order items
• Items purchased on a sale
• Items that have been altered, worn, or used
• Items improperly handled by the customer
• Items to be returned because the customer changed his or her mind

To request a return or replacement, email [email protected]. We'll investigate your claim within 3-5 business days and get back to you.

Inspect your order right away, preferably with our team present. This helps ensure a smooth process if you need to make changes.

Let us know if you have any other questions! We're here to make your shopping experience as seamless as possible.