Product Warranty

At shopITOOH, we stand behind the quality of our products and offer warranties to ensure your satisfaction. The specific warranty terms may vary depending on the manufacturer and the type of product you purchase.

For most furniture items, we provide a limited warranty against defects in materials and workmanship for a period of one year from the date of delivery. This warranty covers issues such as:

  • Structural integrity
  • Finish defects
  • Fabric and upholstery defects

If you encounter any problems with your purchase during the warranty period, please contact our customer service team at [email protected]. We'll work with you to resolve the issue, which may include repair, replacement, or refund, depending on the nature of the defect.

Please note that the warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, abuse, or improper care
  • Modifications or alterations made to the product
  • Products used for commercial purposes
  • Products purchased from unauthorized retailers

To maintain your warranty coverage, it's essential to follow the manufacturer's care instructions and use the product as intended. Keep your proof of purchase (delivery receipt or invoice) in a safe place, as it may be required for warranty claims.

If you have any questions about our product warranties or need assistance with a claim, don't hesitate to reach out to our customer service team. We're here to ensure that you have a positive experience with your shopITOOH purchase.

Published in: Help